Melody Publications' Guarantee & Return Policy
Melody Publications wants you to be satisfied with your purchase. If we made a mistake on your order or if a defective or damaged product is received, we will replace your item immediately and pay for any applicable return shipping. If for any reason you are not satisfied with the product you have received, you have Thirty (30) days to contact us by phone or email to notify us of the return and to verify the correct Return Address. Returnable items still in new condition (excluding items with Personalization [e.g. engraving/imprinting]) are eligible for an exchange or refund (minus original shipping charges). The customer is responsible for all return shipping charges, but will receive a full 100% refund or exchange credit of the original purchase price of the item. It is recommended to return authorized items via a traceable method and to provide the tracking information to our customer service department. Refunds are typically processed within Five (5) business days of receipt on items received in new and satisfactory condition. Tracking information on returned shipments can expedite this process. Please Note: Items returned a.) without proper notification to Melody, b.) without an Authorization Code or Return Instructions, c.) to the wrong address, d.) Items marked as "Non-Returnable" or deemed Non-Returnable by our staff, or e.) not adhering to this return policy in any other way are not eligible for refund or exchange, and no refund or exchange will be issued on such returns. We greatly value your business and appreciate your understanding in regards to this policy.
Melody Publications' Cancellation Policy
We are committed to extremely fast order processing and shipping times. For this reason, once an order has been placed and paid for with a credit or debit card, and it has been more than 1 business day (i.e. 24 hrs.), and/or has already left our facility, the order cannot be cancelled.
Non-Returnable Items and Return Reasons
- Items with Name Imprinting or Custom work
- Items marked “Non-Returnable” anywhere on their product page [e.g. clearance or slightly used hymnals, or clearance materials]
Let customers speak for us
Great hymns, loved the leather! The service was fantastic! Highly cooperative!
This hymnal is so well done. The shape notes help the singers know what key to begin in. The history of the hymn is interesting. The verse references are helpful. The cover looks durable. The extra verses they have discovered are very nice.
Beautiful hymn music, skilled musicians, their love for God expressed by giving their very best.
I will have to learn many of these hymns and spiritual songs, but I’m thrilled to have a collection so well and thoroughly curated. Excited to see a few hymns I already know by heart, thank you for making this a reasonable investment. It’s a beautiful binding. xo
Beautiful cover with a great range of hymns.
I would say it’s the bible for hymns. There are also some great harmonies for those who like to harmonise. I would buy everyone I know one today if I could. I highly recommend!
I am thrilled to have this now! Finally, I can get back to worshipping and praising the Lord with proper hymns that glorify and lift Him up. Thank you so much!
I am so happy to receive this wonderful hymn book. It is full of resources for praise, worship & edification. I love all of the Biblical references tied to the lyrics as well as the historical notes. I am telling others about it.
This wonderful hymnal has 980 songs & psalms, whereas most older hymnals
have around 500. I have a collection of almost 20 hymnals from my mother,
grandmother, 2nd hand book stores, book sales, and church closures. I grew up on the hymns as the legacy from my mom who was the church organist. This hymnal has many old hymns I have never heard. I thank Acapeldridge for his wonderful musical videos and introducing me to your hymnal. My new favorite is Master, the Tempest is Raging. I bought several of your hymnals for my church family. Thank you for publishing such a fine work also noting scripture references. Blessings! Rosita
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